FAQ's > Rescheduling and refunds > Can I get a refund or reschedule my appointment?
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Please read through the following questions and answers to gain a better understanding of what to expect when working with Cheryl Anne. If you still have a question, feel free to email us by clicking here. You may also leave a message on our message line at 206-350-0154.
RESCHEDULING:
Rescheduling of an appointment is permissible prior to 48 hours before your scheduled appointment, otherwise no refund will be granted, no exceptions will be made and there will not be an opportunity to reschedule for the purchase.
We reserve the right not to offer appointments to certain individuals. Only in this situation will a full refund be returned to the purchaser.
Please understand that not showing for an appointment affects valuable appointment time, and is not fair to other clients who want an appointment.
NO REFUNDS -- NO EXCEPTIONS:
No refunds will be granted for cancelled appointments. No exceptions will be made. Please do not puchase a reading, service or product or book an appointment if you do not intend to keep it.
All appointments are listed as Eastern Time. Cheryl Anne calls clients world-wide one time only at the phone number submitted by the client. It is the client's responsibility to be available at the time of the appointment. Please do not expect Cheryl Anne to continue to call you if you do not answer the phone on the first time she calls.
Not being available for a scheduled appointment forfeits the appointment. No refund will be granted. No exceptions will be made. Please do not inform us that your phone did not ring, you were not in an area with good reception or that you did not realize that your appointment was scheduled for Eastern Time.
Last updated on September 27, 2010 by Cheryl Anne




